Ford Motor Company and Stripe have signed a five-year agreement to scale up the automaker’s e-commerce capabilities. Together, Stripe and Ford will grow the online payments infrastructure serving customers and dealers in markets across North America and Europe.
Their aims is to deliver enhanced, reliable online commerce experiences for users, dealers and the company.
Stripe’s service is expected to drive new efficiency into processing of e-commerce payments, such as vehicle ordering, reservations and digital and charging services.
The e-payments company will also enable Ford Pro FinSimple solutions for commercial customers.
The rollout of Stripe technology is expected to begin in the second half of 2022, starting in North America.
Marion Harris, Ford Motor Credit Company CEO, says: “We have been working with Ford to reimagine our e-commerce payment infrastructure. Stripe’s platform will help us deliver simpler, outstanding payment experiences in any channel customers choose and scale improvements faster.”
He adds: “As part of the Ford+ plan for growth and value creation, we are making strategic decisions about where to bring in providers with robust expertise and where to build the differentiated, always-on experiences our customers will value. Stripe has developed strong expertise in user experiences that will help provide easy, intuitive and secure payment processes for our customers.”
Mike Clayville, chief revenue officer at Stripe, comments: “During the pandemic, people got comfortable paying online for groceries, health care, even home haircut advice from barbers. Now, they expect to be able to buy anything and everything online. Ford is making e-commerce possible, too, and scaling that strategy with Stripe’s help.”
Ford provides financial services through Ford Motor Credit Company.
Ford employs about 184,000 people worldwide.
